Online Design | Terms & Conditions

By requesting a room design via our Online Design service, you (the client) agree to the following terms and conditions:

Terms of Service

Our Online Design service is a virtual design service. For the specified fee, a tailored digital design will be e-mailed along with a bespoke shopping list for you to execute & implement the design yourself.

You may/may not choose to purchase the items specified on the bespoke shopping list.

Kitchens and bathrooms designs are not included in our Online Design services (although can be accommodated through our bespoke service) unless the brief is for a decorative refresh.

For the Online Design | Light package, no revisions will be made to the design scheme. For other packages, there will be the option of one set of revisions should the original design not be deemed to be ‘on brief‘.

Design revisions consist of a change of the items shown on the moodboard and specified on the bespoke shopping list.

If the room to be designed is larger than 5 x 5 m then additional charges may apply. These will be confirmed in writing prior to any work commencing.

Full payment will be taken up front via the website payment button (via paypal). Once payment has been received, an invoice will be e-mailed as confirmation along with a list of information required from the client by way of a design brief.

Johanna Davies Design accepts no responsibility for false, unclear or inaccurate information provided prior to design work proceeding.

Once all the relevant information has been received, design work will commence.

Time frames for our Online Design services are estimates. Once a full brief has been received precise timings will be agreed. The turnaround time of designs is dependent on other design projects Johanna Davies Interior Design may have going on at any given time.

Johanna Davies Interior Design accepts no responsibility or liability for incorrect furniture ordered by the client, be that size, colour or style.

It is the client’s responsibility to check furniture sizes, access arrangements, suitability, fabric specification and fabric colour prior to ordering.

Furniture, decorative materials and accessories purchased by the client that arrive late or damaged will be the responsibility of the client.

Johanna Davies Interior Design accepts no responsibility or liability for any such items that are not to the client’s satisfaction or taste and that need to be returned.

Any floor plans provided as part of our Online Design services are drawn as accurately as possible based on the information/measurements provided by the client.

It is the client’s responsibility to check that floor plans are correct and accurate before carrying out design work, hiring specialist trades and ordering furniture and decorative items.

Client Photography

We request that you provide us with photographs once your scheme is implemented and reserve the right to share these photographic images on the website as a demonstration of our Online Design service. Client ‘before’ images will never be shared online.


Our digital Online Designs are ‘copyright’ and no modifications, alterations or reproductions of our designs are permitted without our express written agreement.

Data Protection

For the purposes of supplying our Online Design services, such information as name, address, telephone number, e-mail address will be required in order to carry out such a service. Other information relating to the Online Design service may also be required.

Information may be collected by telephone, electronically via the website and subsequent e-mail.

Under our commitment to ensure that your information is secure, suitable electronic and managerial procedures are in place to safeguard any information we gather.

Data will be deleted after 12 months, or at a point where it is no longer deemed necessary to store such information to carry out our obligations under the terms of our Online Design services.

You may request that your information gathered during the duration of using our Online Design services be removed at any time by contacting us in writing via the contact page.

Your information will not be passed to any third party without prior consent except where we are required to do so by law for example, under a court order or in response to legitimate demands under the rulings of UK Data Protection legislation.


Our Online Design service is a UK service subject to and complying with UK laws.